Acceptable Use Policy

This Acceptable Use Policy (“AUP” or “Policy”) governs the use of the products and services (“Services”) provided by COMTALK TELECOM, LLC. By accessing or using our Services, you agree to comply with this Policy, as well as all applicable laws, regulations, and policies. This Policy is designed to ensure the security, integrity, and reliability of our Services and to protect the rights and interests of all users. We reserve the right to modify or update this Policy at any time, and it is your responsibility to review this Policy periodically for changes. Your continued use of our Services after any modifications indicates your acceptance of the updated Policy.

1. Compliance with Laws and Regulations:
– You agree to use our Services in compliance with all applicable laws, regulations, and ordinances, including but not limited to those related to telecommunications, privacy, data protection, intellectual property, and online conduct. You are solely responsible for ensuring that your use of our Services is lawful and does not violate any third-party rights.

2. Prohibited Activities:
– You are prohibited from using our Services for any unlawful, fraudulent, or abusive purposes. Prohibited activities include, but are not limited to, the following:
– Sending unsolicited bulk messages, including spam, phishing emails, and unsolicited commercial communications.
– Engaging in any form of harassment, defamation, or cyberbullying against others.
– Distributing, transmitting, or facilitating the distribution of any content that is illegal, harmful, abusive, obscene, or otherwise objectionable.
– Attempting to gain unauthorized access to any computer system or network, including our infrastructure, or engaging in any form of hacking, cracking, or exploiting security vulnerabilities.
– Violating the rights of others, including intellectual property rights, privacy rights, and publicity rights.
– Engaging in any activity that disrupts, interferes with, or harms the integrity, availability, or performance of our Services or the networks and systems connected to our Services.

3. Voice Traffic:
– Our Services may include voice communication capabilities, such as VoIP (Voice over Internet Protocol) and telephony services. When using voice traffic features, you must adhere to the following guidelines:
– Voice traffic must be transmitted in compliance with all applicable laws and regulations governing telecommunications, including those related to call origination, termination, and content.
– You are prohibited from using our voice traffic services for illegal or fraudulent activities, including but not limited to robocalling, telemarketing, and voice phishing (vishing).
– You must not engage in any activity that results in excessive or abusive use of our voice traffic services, including sending automated or prerecorded messages without proper consent.

4. User Responsibilities:
– You are solely responsible for the content you transmit or distribute through our Services and for any actions taken using your account. You must ensure that your use of our Services does not infringe upon the rights of any third parties or violate any contractual obligations.
– You must promptly report any violations of this Policy or suspicious activities related to our Services to COMTALK TELECOM, LLC. Failure to report such violations may result in the suspension or termination of your access to our Services.

5. Enforcement Actions:
– We reserve the right to enforce this Policy through various means, including but not limited to:
– Issuing warnings or suspending access to our Services.
– Terminating your account or service agreement with COMTALK TELECOM, LLC.
– Reporting illegal activities to law enforcement authorities.
– Pursuing legal remedies, including seeking damages and injunctive relief.

6. Monitoring and Disclosure:
– While we do not routinely monitor user activity, we reserve the right to monitor usage patterns and investigate reported violations of this Policy. We may also disclose information about your use of our Services to comply with legal obligations, respond to legal process, or protect our rights, property, or safety, as permitted by law.

7. Disclaimer of Liability:
– COMTALK TELECOM, LLC disclaims all liability for any damages, losses, or expenses arising from your use of our Services in violation of this Policy or any applicable laws or regulations. We do not endorse, guarantee, or warrant the accuracy, completeness, or legality of any content transmitted through our Services.

8. Contact Information:
– If you have any questions or concerns about this Policy, please contact us at +34 951 20 39 00 or +1 954 400 0980

This Acceptable Use Policy constitutes a legally binding agreement between you and COMTALK TELECOM, LLC. Your use of our Services signifies your acceptance of this Policy and your agreement to abide by its terms and conditions. Failure to comply with this Policy may result in the suspension or termination of your access to our Services, as well as other legal consequences.