We have extensive expertise when it comes to inbound and outbound call centre traffic. And we have the opportunity to deliver everything from traffic to the optimal hardware, software, traffic access and hereby service.
Call Centre Telephony
The correct telephone solution is at the core of the success of many companies, no matter the size.
The quality of a call centre and the associated system can be alpha or omega for the customer’s experience of the company.
This is why, we here at COMTALK would like to help you and your company set up the call centre for you.
Let us help you with the technical call centre setup, so you can use your energy running your business.
We would like to have a dialogue with your company about your requirements and your call centre. Put together the optimum solution to help you provide better customer experiences and subsequently achieve greater results.
If you are interested in hearing more about our call centre solution, and how we may help you, then you are more than welcome to contact our consultant, Mads Mortensen, on tel. +45 69 906 902.
FLEXIBILE SOLUTIONS THAT FIT ALL NEEDS
We have the opportunity to set up different call centre dialer systems all depending on your needs.
We provide standard solutions with associated CTI, where you can easily handle incoming and outgoing calls straight from a desk.
We also have more advanced dialer systems, such as auto and predictive dialer, which uses advanced algorithms to optimize your agents’ time on the phone, so the idle time will reduce to allow more talk-time with your customers.
Contact us for a no-obligation conversation or read more about PBX products, which might also be an opportunity for you?