Integrate Voice with Zoho CRM
Put customer service at the heart of your company with Zoho CRM and Voice Integration.
As with any company, you depend upon incoming and outgoing calls to communicate with your customers. However, when your services desk and sales department are separated, you cannot see the ongoing communication flow between the service desk and the end customer. Therefore, by implementing Zoho Voice Integration and PBXCLOUD with your CRM, you can keep track of who your team called and when.